Industries
Healthcare & life sciences
These organisations work with patient data that cannot be moved, must produce clinical safety cases to support deployment, and need to maintain a clear separation between systems that support a clinical decision and systems that make one.
What makes this sector different
The clinical decision boundary
A system that routes and summarises falls into a different regulatory category from one that makes recommendations. Maintaining that distinction in practice depends on design decisions rather than on disclaimers in the interface.
Clinical safety cases
Safety argumentation requires evidence covering failure modes, including errors of omission, which are expensive to measure and consequently often overlooked.
Patient data residency
Data protection and information governance requirements make on-premises or sovereign deployment the default rather than the exception.
Validation in regulated manufacturing
In life sciences, computerised system validation expectations shape the release process to at least the same degree as the software itself.
Workloads that come up
- Clinical correspondence triage and routing
- Referral and letter summarisation for a clinician
- Coding and documentation support
- Literature and protocol retrieval
- Adverse event narrative drafting for human review
Frameworks in play
Two patterns we deploy here
Designed refusal boundary
Anything ambiguous or outside the defined scope is passed through unaltered to the existing manual queue rather than summarised with a caveat attached. The system’s declining behaviour is specified and tested as a requirement in its own right.
Evidence presented alongside the summary
Source passages are displayed inline with the generated summary, so that a clinician reviews both together rather than relying on one in preference to the other.
Start with the constraint.
Most of these projects are shaped by what you cannot do rather than what you want. Data that cannot leave the estate, a model you cannot host with a third party, a decision somebody has to justify to a regulator. Tell us yours and we will say honestly whether we can work inside it.